Maintenance

One of the exclusive benefits of the Clear View Retractable Screen® System is that it is virtually maintenance free! However we have a few minor tips to minimize normal wear and tear.

  • Keep the rails free of dirt and debris
  • Do not scrub, pressure wash, use any harsh chemicals or abrasives on your Retractable Screen System, as this could cause damage to the powder coated finish and screen material.
  • Occasionally spray the tracks with our approved dry silicone spray, which should be purchased from your Clear View Retractable Screen® Systems Dealer
  • If you need to clean your frame or screen material you can use a soft cloth and a mild soap like Ivory or Dawn mixed with warm water
  • When not in use it is best to keep the screen retracted in its housing
  • Clear View Retractable Screens® are not meant to be used in high wind conditions. During these conditions the screen should be in its housing to prevent damage
  • Avoid pushing on the screen material to open the doors. Using the handles will prevent the screen from wrinkling or tearing.
  • Never try to make repairs on your screen system yourself. All Clear View Retractable Screen® Systems are installed by Certified Installers who know every aspect of our Screen Systems. Please contact your installing Dealer for any needed adjustment or repairs. Your Screen System will thank you!

 

 

 

 

Clear View Screens

 

 

 

 

Warranty

Clear View Products Southeast, Inc. warrants the product to be free of defects in material and factory workmanship. This Warranty expressly excludes the screen itself and labor performed by the installing party, i.e. Dealer, Distributor, etc. This Warranty is extended to the original purchaser, whose name appears on the Warranty Certificate, and is in effect at the location also shown on the Warranty Certificate. This Warranty applies only to residential installations and is not transferable. The word "Defect" as used in this Warranty, is defined as imperfections that impair the utility of the retractable system as is shipped from the factory. Implied Warranty if merchantability and fitness for a particular purpose are limited to the terms of this Warranty. The Limited Lifetime Warranty is for all aluminum parts and Powder Coating, and all other parts are warrantied for five years. Screen material, other than their Manufacturer's Warranty has no Warranty coverage. This does not cover the cost of labor, applicable taxes, shipping or other consequential expenses related to the removal, return or re-installation.

Clear View Products Southeast, Inc. Obligation to Purchaser 

Clear View Products Southeast, Inc. or its designated Dealer will replace any part of its Retractable Screen System found to be defective in factory workmanship or factory materials without charge to the original purchaser as specified in the Warranty.

Professional Installation Required

Retractable Screen System(s) must be professionally installed by a qualified Dealer and cannot be altered in any way by the end user. Retractable Screen Systems not installed by a Certified/Qualified Dealer are not covered by this Warranty. Any repairs or modifications made by the end user, voids this Warranty.

Exclusions

The actual Screen Mesh does not apply under the Limited Lifetime Warranty. Defective or non-Conforming goods will be replaced by the company up to 2 years from the date of installation. The Warranty shall not apply if the product has been subject to abuse, fire, flood, misuse, negligence, improper installation, modification, corrosive environments, vandalism, or acts of God. This Warranty does not cover any incidental, special or consequential damages, labor on location, service calls, re-installation, or expenses involved in shipping, packaging and returning goods. From the time of installation until the owner transfers title to his home to another party, Clear View Products Southeast, Inc. will replace any part of the unit that is defective under the terms of this Warranty free of charge. Screen mesh is specifically excluded in this Warranty. All fasteners are covered under this Warranty for corrosion only and will only be replaced on the basis of evidence of corrosion, not from drill/screw driver bit damage during installation or removal. Corrosive environments voids all Warranties. Corrosive Environment is defined as marshlands and an area of land within 3 miles of any body of saltwater. The Hawaiian Islands are excluded from this corrosive environment clause, due to lack of humidity vs salt. This exclusion includes, but is not limited to, any injury or death, any loss of revenue, loss of actual or anticipated profits, loss of opportunity and damage to any other property. This Warranty does not include the cost of removal or re-installation of the Retractable Screen System. 

THIS WARRANTY IS MADE IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, ADDITIONALLY, ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. UNAUTHORIZED CHEMICALS, ABRASIVE PRODUCTS OR UN-MAINTAINED PRODUCTS VOIDS ALL WARRANTIES. CLEAR VIEW RETRACTABLE SCREENS SYSTEMS DRY SILICONE SPRAY IS RECOMMENDED.